Fast Effective Service
This means we fix things when you call, not two weeks later when it’s convenient for us! When your computer doesn’t work, you can’t work! We get that and we will help you fast. Having your technology work when you need it is essential to a successful, profitable business. We understand this and have built a reputation for fast intelligent service. We prioritize issue on their impact on a person’s productivity not when we have time in the schedule. Our software allows us to remote in and work with a user to resolve problems that impact productivity quickly and save annoyances for after-hours maintenance windows. When you sign on with us we train your employees on how to receive help and make it as easy as possible to get it. We track all issues in our help desk system to make sure nothing is forgotten or overlooked. Every employee has access to the help desk without having to contact a manager on-site to report an issue. They will be in contact within a matter of minutes to determine what the issue is, and how it impacts production. Then it will be prioritized and fixed right then or after hours depending on the issue and how it impacts production.
Affordable Fixed Fee Rates
We are a small business just like you. We understand how important it is to control spending. Getting the best value for the money you spend is important! We understand that you need a fair price for the services we provide. One you can count on. We provide you written estimates for all work, and we stick to them. If there are unforeseen issues that arise we will notify you before we proceed. We will not simply assume and charge you afterwards. Any relationship requires trust that has to be earned over time. We know this. This is why we have clients that have been with us for more than 12 years.
We earn it and keep it. It you want an affordable fixed service that will deliver the best in IT service available, then look no further. Let us show you the real difference today!
New Cloud-based Solutions
We offer a full range of cloud solutions from Microsoft Office365 to Cloud-based Servers and Backup/Disaster Recovery solutions. Over the last year, Spectrum 360 has completely streamlined our Cloud Service offering to make using the cloud for your business simple.
Here’s how it looks:
- Office 365 – Microsoft’s Business Email, File Sharing and Applications platform. We are a Microsoft Certified Cloud Partner and can setup and deploy these services for you. This is hands down the best business email platform for the money. Reliability is “Rock Solid” and th costs are very affordable for small businesses.
- SafeGuard 360 – Our Cloud Based Backup and Disaster Recovery system that is a complete off-site backup solution that is HIPPA and PCI compliant.
- Cloud 360 – Our complete cloud based business solution for new and emerging businesses that what to dramatically reduce their startup costs.
- Managed Cloud Redundancy – This is where we use Cloud based servers to replicate your network to a data center with no cost in hardware and software to you. If is a leased HaaS (Hardware as a Service) to backup your existing network infrastructure in case of a localized failure or disaster..
If your interest in how any of these may help you solidify your IT infrastructure, then please contact us for a free consultation: